Shipping Policy

Effective Date: 01/01/2026
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The Kells Collective offers local pickup and shipping for select products (the “Products”).
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Shipping Fees
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• If you choose shipping, the customer is responsible for the shipping fee.

• Shipping costs will be provided/confirmed before your order is finalized.

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Champagne Bottles
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• If you order a champagne bottle, please note: all bottles shipped will be empty (no alcohol included).

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Processing & Shipping Timeframes
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• Processing times vary based on customization and current order volume.

• Delivery timeframes are estimates and may vary based on carrier delays, weather, or holidays.

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Shipping Address Accuracy
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• Please double-check your shipping address before submitting your order request.

• The Kells Collective is not responsible for delays or issues caused by incorrect or incomplete addresses.

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Damaged Packages / Order Issues
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• If your order arrives damaged or incorrect, contact us within 48 hours of delivery with photos of the item and packaging so we can help resolve it.

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Local Pickup Option
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• Local pickup may be available by arrangement. If pickup is selected, we’ll coordinate a pickup time and location.

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Questions?
Email: kellscollective@gmail.com